Identity: Hopupu
Registered office: Fernandez Ladreda Avenue N9 CP11008 Cadiz
CIF: B72286081
Email: hello@hopupu.com
Contact: Willy Álvarez and Laura Austry
Domain name: hello@hopupu.com

In compliance with the provisions of the European General Data Protection Regulation 2016/679, we inform you that we will process the data you provide to us for:

Manage the contracting of services you carry out through the Platform, as well as the corresponding billing and delivery.
Periodically send communications about services, events, and news related to the activities carried out by Hopupu, by any means (telephone, postal mail, or email), unless otherwise indicated or the user objects or revokes their consent.
Send commercial and/or promotional information related to the contracted services sector and added value for end users, unless otherwise indicated or the user objects or revokes their consent.
Compliance with legally established obligations, as well as verifying compliance with contractual obligations, included fraud prevention.
Transfer of data to agencies and authorities, provided that they are required in accordance with legal and regulatory provisions.

Identification data
Electronic communications metadata
Commercial information. If the user provides third-party data, they declare that they have their consent and undertake to provide them with the information contained in this clause, exempting Hopupu from any liability in this regard.
However, Hopupu may carry out verifications to confirm this fact, adopting the appropriate due diligence measures in accordance with data protection regulations.

The processing of data for the purpose of sending periodic newsletters about services, events, and news related to our professional activity is based on the consent of the data subject, expressly requested for such processing, in accordance with current regulations.
Furthermore, the legitimacy for processing data related to offers or collaborations is based on the consent of the user who submits their data, which they can withdraw at any time, although this may affect possible fluid communication and hinder the processes they wish to carry out.
Finally, the data may be used to comply with the legal obligations applicable to Hopupu.

Hopupu will retain users' personal data only for the time necessary to fulfill the purposes for which it was collected, as long as the consent granted is not revoked. Subsequently, if necessary, the information will be kept blocked for the legally established periods.

Your data may be accessed by providers who provide services to Hopupu, such as hosting services, marketing tools, and content systems, or other professionals, when such communication is required by law or for the performance of contracted services.

Hopupu has signed the corresponding data processing contracts with each of the providers that provide services to Hopupu, with the aim of ensuring that said providers will process your data in accordance with current legislation.

They may also be transferred to the State Security Forces and Corps in cases where there is a legal obligation to do so.

Banks and financial institutions, for the collection of services.
Public administrations with jurisdiction in the sectors of activity, when established by current regulations.

To protect the different types of data reflected in this privacy policy, we will implement the necessary technical security measures to prevent their loss, manipulation, dissemination, or alteration.

Encryption of communications between the user's device and Hopupu servers
Encryption of information on Hopupu's own servers
Other measures to prevent third parties from accessing user data.
In cases where Hopupu uses service providers located outside the European Union to maintain the platform, these international transfers have been regularized in accordance with Hopupu's commitment to the protection, integrity, and security of users' personal data.

You have the right to obtain confirmation as to whether Hopupu is processing your personal data or not.
Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request that the processing of your data be restricted, in which case we will only retain it for the exercise or defense of legal claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Hopupu will stop processing your data except for compelling legitimate reasons or to exercise or defend potential legal claims.

Likewise, you can exercise your right to data portability and withdraw the consent you have provided at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

If you wish to exercise any of your rights, please contact hola@hopupu.com.

Finally, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies with any complaints arising from the processing of your personal data.

Hopupu may modify this Privacy Policy at any time, and subsequent versions will be published on the Website. In any case, Hopupu will notify users of any modifications to this policy that affect them in advance so that they can accept them.

This Privacy Policy was updated as of December 27, 2018. Hopupu (Spain). All rights reserved.

If you wish you can also consult our Cookie Policy