FAQ (Common Questions and Answers)
Here you'll find tons of answers to the questions you might have as a student at our school.
General
HOW FAR IN ADVANCE SHOULD I REGISTER?
In both high season (June 15 – September 15) and mid season (September 15 – June 15), we recommend booking as soon as possible to secure your spot, otherwise it will depend on availability.
To select a week in summer, we recommend booking a month in advance due to demand. A minimum of one week in advance is recommended, after checking availability.
Outside of June through September, we recommend reserving your spot one week in advance, and at least two days in advance, to schedule our classes and maintain their quality.
WHERE CAN I FIND INFORMATION ABOUT SURF COURSES?
On our website, on our YouTube channel, Instagram, Facebook, etc.
You'll find a wealth of information about our school, which has been operating for over 20 years.
CAN A SINGLE PERSON SIGN UP FOR A CLASS OR A SMALL GROUP?
Yes, you can join any class we organize, as long as there's availability. You can purchase a pass for the number of classes you want. We'll post the different class schedules weekly, and you can sign up for the one that best suits you through the WhatsApp group you'll be added to.
Another option would be to suggest a day and time, and depending on the weather conditions we can organize a group (maximum 5 people per instructor).
I WANT TO SEE IF I LIKE SURFING FIRST. CAN I SIGN UP FOR THE SAME SURF SCHOOL?
You can sign up in advance and try a class, then you can take a voucher for the number of classes you see fit.
WHAT PHYSICAL REQUIREMENTS ARE THERE TO LEARN TO SURF?
Be in good health, attend practice in full capacity, do not overeat before class, and do not drink alcohol or take drugs.
WE ARE 2 OR MORE PEOPLE WITH DIFFERENT LEVELS. CAN WE TAKE THE COURSE TOGETHER?
Yes, we will serve different levels and ages in the same class. If necessary, multiple instructors will be assigned depending on the students' needs to maintain a high level of safety and quality of learning.
WHO SUPERVISES THE CHILDREN DURING THE ACTIVITIES?
We have lifeguard instructors who are experts in safety and swimming, with more than 20 years of experience working with young children in the different water sports we work on..
AT WHAT AGE CAN YOU START SURF LESSONS?
The age range in our school is very wide, we start with young children from 3 or 4 years old, depending on the child's skills and autonomy, with our method of “Ludosurf”, where the main objectives will be safety and fun learning.
I'M NOT YOUNG ANYMORE, CAN I LEARN TO SURF?
With our natural learning method, we adapt to any age, tailoring movements to the abilities and limitations of our students, with no age limit. Our goals are therapeutic and recreational, with the sporting objective taking a backseat depending on the case.
IN WHAT LANGUAGE ARE THE SURF LESSONS GIVEN?
Spanish, English, French, Italian.
DO I HAVE TO STUDY THEORY FOR THE COURSE?
No, our instructors will start each class from scratch, introducing a bit of theory and explaining the secrets of surfing using the Hopupu method in a didactic, simple, natural, and easy-to-understand way. Developed by federated instructors with extensive experience teaching classes.
HOW MANY HOURS DO I NEED TO LEARN TO SURF?
It will depend on your skills, level of attention and concentration, and whether you've been an athlete since childhood or have never practiced sports. Everything will depend on the student's profile, their connection with their body, and how they manage their emotions.
CAN I WORK OR DO AN INTERNSHIP AT YOUR SCHOOL?
It's possible. Every year we have interns, and our team is always growing like a family.
WHAT ELSE CAN YOU DO BUT NOT SURF?
We offer a variety of water sports activities in addition to surfing: SUP, SUP Yoga, sailing and windsurfing initiation, excursions, surf coaching for advanced surfers, and aquatic multi-adventure events (surfer birthdays, theme parties, bachelor/bachelorette parties, school events, etc.).
Registration and payment information
HOW DO I REGISTER AND PAY?
To reserve, you must pay in full in advance, either in cash or by card at the school. You can also pay by bank transfer or online using our website.
The registration form must be completed and submitted to the school or sent via email/WhatsApp.
WHERE CAN I SIGN UP FOR THE SURF COURSE?
You can book the course through our website, and we will contact you to arrange your reservation and registration.
You can also register directly at our school, located next to Santa María del Mar Beach, or through our email, phone, or WhatsApp, first contacting the school to check availability.
CAN I CHANGE THE DAYS OF MY RESERVATION?
As long as you make your reservation in advance, you can change the dates of your reservation depending on availability and available spots for the day you wish to change. Please consult with the school for any changes. During the peak summer season, we cannot guarantee full availability due to high demand, but we will always find a solution.
CAN I SIGN UP BY EMAIL?
This can always be done by email, following company policy.
WHAT HAPPENS IF I HAVE TO CANCEL MY RESERVATION?
We'll refund your money. According to the agreed terms, we'll charge a cancellation fee of up to 20% depending on whether we've reserved a room, materials, or spots in summer classes.
CAN I MAKE UP THE CLASSES I MISSED?
Yes, classes will not be missed, but you will need to give notice the day before at the latest. If there is a justified force majeure (illness, accident, etc.), you can even give notice on the same day.
Classes will expire one year from the date of purchase.
WHAT TIME IS RECOMMENDED TO BE AT SCHOOL?
Classes will be held at a specific time; you do not need to arrive early.
Locations and Conditions
IS THERE PARKING?
The “América” parking lot is 500 meters away and the “Varela” parking lot is 1000 meters away.
ARE JUNE AND SEPTEMBER GOOD MONTHS TO TEACH SURF LESSONS?
It all depends on the number of users and bathers on our beach and the weather conditions for practicing and learning.
WHERE IS THE SURF CAMP HELD?
The Surf Camp takes place in Cádiz, with the possibility of traveling along the coast.
We booked hostels in the city center and had an apartment near Santa María del Mar beach.
About material
DO YOU HAVE SHOWERS AND CHANGING ROOMS?
We have lockers and changing rooms. We don't have our own showers, but you can always use the beach showers.
IS SURF EQUIPMENT INCLUDED IN THE COURSE PRICE?
The equipment is included. We use soft safety materials to provide safety in potential collisions, with flexible rubber fins to ensure safety on our courses.
DO I NEED TO BRING MY OWN SURFWETT?
You don't need to bring your own wetsuit. We'll provide the necessary materials. If you'd like to use your own wetsuit, that's fine.
CAN I USE THE SURF EQUIPMENT OUTSIDE OF CLASSES?
The material is included only for the duration of the class.
Security
IMPORTANT! COVID-19 PREVENTION MEASURES
The activity's safety and Covid-19 protocols are provided with the form.
HOW DO YOU GUARANTEE SAFETY IN CLASSES?
In our classes, we use soft safety materials to ensure safety in the event of collisions, flexible rubber fins to prevent damage, and we also have technical guidance to select the days and times to ensure the best weather conditions for the activity.
Groups always have a supervised and controlled instructor-student ratio to maintain a high level of safety and never put any student at risk. Within our activities, we will choose the most suitable sea conditions, winds, and currents, canceling if necessary to avoid unnecessary risks, as well as the safest location on the beach each day.
I HAD A HERNIATED DISC, CAN I LEARN TO SURF?
Yes, we always assess and study each student individually to adapt the general and specific objectives and their achievement.
WILL I BE ABLE TO LEARN ABOUT SAFETY PROTOCOLS SO I CAN SURF WITHOUT A TEACHER SOON?
One of the most important objectives of our school is training for independent and safe practice, given that surfing is practiced individually in the sea, an environment that can sometimes be dangerous, due to simple ignorance of our limitations, the appropriate conditions for our level, the rules for surfing, or even how to react in certain circumstances that often arise when simply navigating surfing areas.
You'll learn everything you need to feel relaxed and enjoy surfing safely and with ease, avoiding accidents or unpleasant experiences.
WHAT HAPPENS IF THERE ARE NO WAVES?
The class will be postponed to another time or day; this decision will be made solely by the school's technical director.
WHAT DO WE DO IF THERE ARE TOO MANY WAVES OR THEY ARE NOT SAFE TO SURF?
Under no circumstances will a class be held if conditions are not suitable for the practice, or will it be cancelled for students who are not prepared for such conditions.